Lesson Attendance Policies

LESSON ATTENDANCE AND MAKE UP POLICY

Students are expected to attend lessons on a regular basis. Teachers are not required to make-up missed lesson(s) when no notice is given. Excused absences, where advanced notice is given, can be made-up during a mutually agreeable time, as a virtual or in-person lesson, or with a video lesson prepared by the teacher.

To report a student absence, please contact your teacher via phone or email (see teacher studio policy). Refunds are not issued for lessons that the student cancels or missed.

ALL IN-PERSON CMS ACTIVITIES ARE CANCELED IF THE UNIVERSITY IS CLOSED DUE TO WEATHER.

Lessons will be offered virtually in the case of campus closure. However, if the public/private schools are closed, and UNI remains open, lessons may still take place. Check with your teacher to determine if he/she will be teaching as usual, virtually, or to schedule a make-up lesson.

LESSON DROP OFF/ PICK UP

Each parent or guardian is responsible to deliver their children under the age of 18 to the appropriate UNI Community Music School (CMS) instructor and pick-up the student(s) at the appropriate times. Students under the age of 18 should not be left unsupervised within the School of Music buildings or outside the grounds for any reason at any time. The UNI Community Music School, CMS teachers or the UNI School of Music will not assume responsibility for your child should an accident or other incident occur while they are unattended. Ongoing safety is a high priority at UNI and we appreciate your assistance in ensuring a safe environment for all.

Lesson Withdrawal

Completing the withdrawal survey gives notice that you are terminating your lessons through the UNI Community Music School (but you are always welcome back!).

If this survey is completed after the 15th of the month, your final payment will be the following month. You can continue your lessons through the end of that month. Example: If you complete the survey on September 22nd, your final payment will be made on October 1st.
If you complete the survey on September 11th, the September 1st payment is your final payment. Students who made one-time payments will be contact by CMS office staff to confirm the refund amount. Please allow up to 8 weeks for refunds to be issued.

Thank you for choosing the UNI Community Music School!

Sorry to See You Go!

Student First Name

Student Last Name

Parent/Guardian First Name

Parent/Guardian Last Name

Email Address

Instructor's First Name

Instructor's Last Name

Instrument

What is the reason you are ending lessons?

Would a change in lesson time and/or instructor change your decision?

What did you like most about your lessons?

Is there anything we can change or improve?

If you answered "yes" to the question above, what can we do better?

Did you enjoy working with your teacher?

If you answered "no" to the question above, please let us know what could have been done better?

If you have a moment, please let us know why you picked one option over the other for the question above.

Thanks for completing the withdrawal survey!

You will receive an email confirmation that this form has been received. If you have any further questions, please email unicommunitymusic@uni.edu or call 319-273-2142.